At New Nordic, we stand behind our products and our quality controls. If you are not satisfied with a New Nordic product you purchased from us or one of our authorized sellers in Canada, you may request a refund or a replacement product within 60 days of the date of purchase.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites.